Frequently asked questions

What are your best sellers?

Our best sellers include: Campfire, Ocean wash, Red Roses

How long should I keep the candle burning for?

• Maximum 2 – 4 hours per use to avoid overheating of the jar and large flames.

• Minimum 45 min – 1 hour to create a complete melt pool across the diameter of the jar to avoid tunneling.

Do you have delivery charges?

Yes, standard delivery charges apply on every order.

Do you ship internationally?

We do not ship internationally yet.

Delivery time line?

2-5 working days with the exception of unforeseen circumstances i.e natural disasters, strikes, political situations, road blocks, discount offer period.

What makes Sage products different?

We create our fragranced products using nontoxic ingredients including soy wax, paraben & phthalate free fragrance oils, pure wooden wicks, certified and natural carrier solutions. Our scent strength is kept strong to give the best results in terms of coverage.

Why don’t you use essential oils instead of fragrance oils?

We use certified, premium grade fragrance oils that are infused with natural essential oils because they allow us to create unique and authentic fragrance profiles. The production process is more sustainable for FOs than EOs and it helps keep our prices more accessible

Can your packaging be recycled?

We commit to returning used, clean jars and other packaging material to use in our company processes, for example, scent sampling, batch testing, storage etc. However, used jars/packaging material don’t make their way back to new inventory

Fragrance coverage of your products?

We generally keep a strong fragrance ratio. However, some scent profiles are milder than others.

Can I change/cancel my order?

For any changes in your order or cancellations please email info@sage.com within 24 hours of placing the order. Once the package has been shipped, no changes can be made

What's the best way to care for your products?

Always keep your scented products free of debris, store in a cool, dry place and follow burning/use instructions given on every product from Honey, I’m Home.

Do you offer wholesale opportunities or reduced pricing for bulk orders and can they be customized?

Yes, different discounts apply on bulk orders depending on quantity and customization details. For further queries, please contact us